Amy Haworth is a passionate member of the Association of Change Management Professionals (ACMP) as well as a hiring manager at Citrix who is excited for the new Certified Change Management Professional (CCMP) certification that ACMP now offers. For Amy, this certification helps her validate the capabilities and strengths of her hires. Amy also touches on how different the industry would be without the ACMP as well as some of the important conversations that the change industry need to be having today, namely: focusing on building resilience as a capability and changing our communication and language from top-down change toward a more peer-to-peer collaborative model, which has implications for how you craft your change management plan.
SolutionsIQ's Kat Conner hosts at Change Management 2017 in New Orleans, Louisiana.
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