Krys Blackwood is a Senior Lead UX Designer at NASA Jet Propulsion Lab in Pasadena, California. With her design team, she is creating a cultural change in an 80-year-old organization that's used to shipping things in a very waterfall way, "which makes sense when you're working with a billion dollar space craft."
Blackwood has even gone so far as to travel to places like Spain and Australia to physically sit and work with the engineers who control space craft far out in space, to get a better understanding of their UX. "We are inserting a user-centered approach into robotic exploration of the solar system," she says.
In her presentation at Agile2018, she shares case studies of work ranging from using AR/VR to drive rovers on Mars to making operations of the upcoming Europa Clipper mission simpler, faster and more pleasant for the human beings who have to do them.
Accenture | SolutionsIQ's Howard Sublett hosts at Agile2018 in San Diego.
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